Privacy Policy

Who We Are

Riliks Museum Visit Support
Hobbemastraat 18, 1071 ZC Amsterdam, North Holland, Netherlands
Email: info@riliksmuseum.shop

Information We Collect

• Information you provide: such as name, contact details, booking details, and correspondence when you interact with our service.
• Usage and device data: including IP address, browser type, pages visited, and interactions to improve performance and security.
• Cookies and similar technologies: to remember preferences, improve user experience, and analyze site performance.

How We Use Information

• To provide, operate, and improve our site and services.
• To process your requests, support inquiries, and bookings.
• To personalize content and experiences on our online platform.
• To communicate important updates, including service notices and policy changes.
• To maintain security, prevent fraud, and comply with legal obligations.

Cookies and Tracking

We use cookies and similar technologies to operate essential site functions, remember your preferences, and analyze usage. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Some features of the site may not function properly without cookies.

Legal Bases for Processing

Where required, we process personal data based on:

• Your consent for specific purposes.
• Performance of a contract or to take steps at your request before entering a contract.
• Legitimate interests, such as improving our services and maintaining security, balanced against your rights.
• Compliance with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share information with:

• Service providers who support our operations under appropriate confidentiality and data protection obligations.
• Authorities or third parties when required to comply with law, enforce our terms, or protect rights and safety.
• Parties to a business transfer if we undergo a merger, acquisition, or asset sale, with safeguards for your data.

International Transfers

If we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses or other lawful mechanisms to protect your information.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, to fulfill legal or contractual obligations, resolve disputes, and enforce agreements. When no longer needed, data is deleted or anonymized.

Your Rights

Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to certain processing activities. You may also have the right to data portability and to withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@riliksmuseum.shop. We may need to verify your identity before fulfilling your request.

Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Childrens Privacy

Our site and services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.

Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page. Continued use of our site after changes take effect constitutes acceptance of the revised policy.